DAMAGED OR INCORRECT ITEMS

Your Order Should Arrive Looking Fierce.

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact [customer service email] as soon as possible, preferably within 14 days of delivery.

Include:
• Your order number
• A description of the issue
• Clear photos of the item and the damage or defect
• Photos of the packaging if it arrived damaged

Keep the item and packaging until we provide instructions. You do not need to return a damaged item before contacting us.

Once we confirm the issue, we’ll offer a replacement at no additional cost or a refund. A partial refund may also be offered if you prefer to keep the item and agree to the amount. Fierce X Apparel will cover any required return shipping for confirmed damaged, defective, or incorrect items.

Damage caused by wear, misuse, or improper care is not covered. This policy does not limit your rights under applicable consumer law.